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Blog
The Art of Adjusting® blog has the links for the Clubhouse recordings. Missed an episode? Don't worry. It's all here.
Vlog
The Art of Adjusting® vlog is for insurance consumers and new claim adjusters to understand the how and why of claims investigation. Unlike The Art of Adjusting book (available now for purchase), the vlog is "Claims 101."
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You can see all the videos at CMR Consulting's YouTube page.
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Chantal Roberts
Jun 15, 20231 min read
Mastering Product Liability Claims Management
Bill and Chantal had a special guest in the Clubhouse room for this episode. Give it a listen here. We discussed the common challenges in...
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Chantal Roberts
May 17, 20231 min read
General Liability and Background Music
This is a terrific episode in which Chantal has way too much fun with Clubhouse's background music. Bill and Chantal discuss the generals...
9 views
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Chantal Roberts
Apr 20, 20231 min read
Talking about the Arkansas tornadoes
As many of you know, I am from Arkansas, and I asked Bill if he'd be willing to discuss what resources are available for Arkansan...
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Chantal Roberts
Dec 13, 20221 min read
Tis the Season...For Theft Claims
The holiday season is known for Porch Pirates, but thefts occur throughout the year. Listen to Bill and Chantal discuss theft claims, how...
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Chantal Roberts
Nov 1, 20221 min read
Insurance Fraud, Part II
Join Bill and me as we continue our discussion on insurance fraud. We discuss workers comp, auto, health, and life claims. Listen to the...
2 views
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Chantal Roberts
Aug 23, 20221 min read
You're a big meanie, poo-poo head!
Have sticks and stones broken bones? What about words? Have you been hurt by them? Can you be hurt by them? What about photos? And how...
6 views
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Chantal Roberts
Aug 9, 20221 min read
Adjust your way to $100k with Solaé Dehvine
Bill and Chantal had a great guest on The Art of Adjusting room today-- Solaé Dehvine-- a prolific TikToker and author. Listen to her...
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Chantal Roberts
Jul 26, 20221 min read
Reservation of Rights and Non-Waivers
Listen to Bill and Chantal's lively discussion on the differences between a reservation of rights letter (ROR) and Non-Waiver Agreements....
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Chantal Roberts
Jul 12, 20221 min read
Happy Belated National Insurance Awareness Day!
If you missed our Clubhouse room on June 28, never fear-- we celebrated National Insurance Awareness Day in your honor. Click here to...
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Chantal Roberts
Jun 29, 20221 min read
Active Assailant Insurance
Did you know Active Shooter Insurance is designed as a No Fault coverage? Paul Marshall of McGowan Program Administrators shares his...
2 views
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Chantal Roberts
May 4, 20221 min read
Been in an Accident? What is Liability?
General overview of liability claims on this week's Clubhouse.
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Chantal Roberts
May 3, 20221 min read
Cannabis Liability Discussion
Bill and I have a lively discussion about hemp and marijuana's liability exposures.
7 views
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Chantal Roberts
Apr 19, 20221 min read
Marijuana Safeguard and Warranty Endorsements
Many dispensaries have protective safeguards and warranties wherein they promise to maintain a safe that is of a certain weight (for...
6 views
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Chantal Roberts
Apr 5, 20221 min read
War! (huh!)What is it good for?
It's easy to assume that there is no insurance coverage for war. It does not seem to be an insurable risk; however, there are policies...
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Chantal Roberts
Mar 22, 20221 min read
March 8, 2022 Clubhouse-- Ethics
March is Ethics Awareness Month in the Insurance Industry. What are ethics? What are ethical behaviors for adjusters? Listen to the...
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Chantal Roberts
Mar 12, 20221 min read
We have a newly designed webpage!
New design! Same great topics!
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Chantal Roberts
Jul 29, 20211 min read
When the Dog Bites....
Nothing too long here. Check out the Resources page for new information about the dog bite liability regulations per state.
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Chantal Roberts
Jul 6, 20211 min read
Bicycle Claims
Is a bike a vehicle or a hobby? What are a cyclist's rights and duties? How are their claims handled? Find out more today.
5 views
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Chantal Roberts
Jul 1, 20211 min read
Publication of The Art of Adjusting is delayed
Unfortunately, due to technical issues, The Art of Adjusting: Writing Down the Unwritten Rules of Claims Handling is temporarily delayed.
11 views
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Chantal Roberts
Jun 29, 20211 min read
What are the carrier's duties in a claim?
If the insured has duties in the event of a loss, do the carriers? Let's find out in this vlog.
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