Blog

The Art of Adjusting® blog has the links for the Clubhouse recordings. Missed an episode? Don't worry. It's all here.

Vlog

The Art of Adjusting® vlog is for insurance consumers and new claim adjusters to understand the how and why of claims investigation. Unlike The Art of Adjusting book (available now for purchase), the vlog is "Claims 101."

You can see all the videos at CMR Consulting's YouTube page.

Chantal Roberts

May 17, 20231 min read

General Liability and Background Music

This is a terrific episode in which Chantal has way too much fun with Clubhouse's background music. Bill and Chantal discuss the generals...

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Chantal Roberts

Apr 20, 20231 min read

Talking about the Arkansas tornadoes

As many of you know, I am from Arkansas, and I asked Bill if he'd be willing to discuss what resources are available for Arkansan...

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Chantal Roberts

Dec 13, 20221 min read

Tis the Season...For Theft Claims

The holiday season is known for Porch Pirates, but thefts occur throughout the year. Listen to Bill and Chantal discuss theft claims, how...

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Chantal Roberts

Aug 23, 20221 min read

You're a big meanie, poo-poo head!

Have sticks and stones broken bones? What about words? Have you been hurt by them? Can you be hurt by them? What about photos? And how...

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Chantal Roberts

Jul 28, 20211 min read

When the Dog Bites....

Nothing too long here. Check out the Resources page for new information about the dog bite liability regulations per state.

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Chantal Roberts

Jul 6, 20211 min read

Bicycle Claims

Is a bike a vehicle or a hobby? What are a cyclist's rights and duties? How are their claims handled? Find out more today.

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Publication of The Art of Adjusting is delayed

Chantal Roberts

Jun 30, 20211 min read

Publication of The Art of Adjusting is delayed

Unfortunately, due to technical issues, The Art of Adjusting: Writing Down the Unwritten Rules of Claims Handling is temporarily delayed.

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What are the carrier's duties in a claim?

Chantal Roberts

Jun 29, 20211 min read

What are the carrier's duties in a claim?

If the insured has duties in the event of a loss, do the carriers? Let's find out in this vlog.

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What are the insured's duties in a claim?

Chantal Roberts

Jun 22, 20211 min read

What are the insured's duties in a claim?

What does the insured have to do in a claim? Check out this week's vlog to find out.

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Chantal Roberts

Jun 8, 20211 min read

Adjusting Catastrophic Bodily Injury

How do you adjust, or what does the adjuster need for, a catastrophic bodily injury claim? Check out this vlog.

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Chantal Roberts

May 31, 20211 min read

What is coinsurance?

Coinsurance is little understood by laypeople and insurance professionals. Watch this vlog for more information.

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Chantal Roberts

May 24, 20211 min read

It's the Unofficial Beginning of Summer

It's the unofficial beginning of Summer and that means getting out to the lake with your boat, right? Watch out for insurance coverage...

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Chantal Roberts

May 3, 20211 min read

May the Fourth Be With You

May the 4th Be With You when you have a second home to insure. This week I talk with Princess Leia about insuring the Rebel Alliance's...

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