Blog

The Art of Adjusting® blog has the links for the Clubhouse recordings. Missed an episode? Don't worry. It's all here.

Vlog

The Art of Adjusting® vlog is for insurance consumers and new claim adjusters to understand the how and why of claims investigation. Unlike The Art of Adjusting book (available now for purchase), the vlog is "Claims 101."

You can see all the videos at CMR Consulting's YouTube page.

Chantal Roberts

Aug 23, 20231 min read

Creating a Standout Adjuster Resume

Adjusters, are you new to the industry and can't get hired because you have no experience on your resume? And you can't get experience...

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Mastering Product Liability Claims Management

Chantal Roberts

Jun 15, 20231 min read

Mastering Product Liability Claims Management

Bill and Chantal had a special guest in the Clubhouse room for this episode. Give it a listen here. We discussed the common challenges in...

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Chantal Roberts

May 31, 20231 min read

Managing Slip and Fall Claims

Bill and Chantal discuss slip and fall claims in this episode. They discuss not only what a good investigation looks like, but also what...

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Chantal Roberts

May 17, 20231 min read

General Liability and Background Music

This is a terrific episode in which Chantal has way too much fun with Clubhouse's background music. Bill and Chantal discuss the generals...

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Chantal Roberts

Apr 20, 20231 min read

Talking about the Arkansas tornadoes

As many of you know, I am from Arkansas, and I asked Bill if he'd be willing to discuss what resources are available for Arkansan...

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Chantal Roberts

Dec 13, 20221 min read

Tis the Season...For Theft Claims

The holiday season is known for Porch Pirates, but thefts occur throughout the year. Listen to Bill and Chantal discuss theft claims, how...

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Chantal Roberts

Nov 1, 20221 min read

Insurance Fraud, Part II

Join Bill and me as we continue our discussion on insurance fraud. We discuss workers comp, auto, health, and life claims. Listen to the...

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Chantal Roberts

Aug 23, 20221 min read

You're a big meanie, poo-poo head!

Have sticks and stones broken bones? What about words? Have you been hurt by them? Can you be hurt by them? What about photos? And how...

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Adjust your way to $100k with Solaé Dehvine

Chantal Roberts

Aug 9, 20221 min read

Adjust your way to $100k with Solaé Dehvine

Bill and Chantal had a great guest on The Art of Adjusting room today-- Solaé Dehvine-- a prolific TikToker and author. Listen to her...

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Chantal Roberts

Jul 26, 20221 min read

Reservation of Rights and Non-Waivers

Listen to Bill and Chantal's lively discussion on the differences between a reservation of rights letter (ROR) and Non-Waiver Agreements....

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Happy Belated National Insurance Awareness Day!

Chantal Roberts

Jul 12, 20221 min read

Happy Belated National Insurance Awareness Day!

If you missed our Clubhouse room on June 28, never fear-- we celebrated National Insurance Awareness Day in your honor. Click here to...

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Chantal Roberts

Jun 29, 20221 min read

Active Assailant Insurance

Did you know Active Shooter Insurance is designed as a No Fault coverage? Paul Marshall of McGowan Program Administrators shares his...

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Chantal Roberts

May 4, 20221 min read

Been in an Accident? What is Liability?

General overview of liability claims on this week's Clubhouse.

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Chantal Roberts

May 3, 20221 min read

Cannabis Liability Discussion

Bill and I have a lively discussion about hemp and marijuana's liability exposures.

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Marijuana Safeguard and Warranty Endorsements

Chantal Roberts

Apr 19, 20221 min read

Marijuana Safeguard and Warranty Endorsements

Many dispensaries have protective safeguards and warranties wherein they promise to maintain a safe that is of a certain weight (for...

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Chantal Roberts

Apr 4, 20221 min read

War! (huh!)What is it good for?

It's easy to assume that there is no insurance coverage for war. It does not seem to be an insurable risk; however, there are policies...

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Chantal Roberts

Mar 12, 20221 min read

We have a newly designed webpage!

New design! Same great topics!

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Chantal Roberts

Jul 28, 20211 min read

When the Dog Bites....

Nothing too long here. Check out the Resources page for new information about the dog bite liability regulations per state.

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Chantal Roberts

Jul 6, 20211 min read

Bicycle Claims

Is a bike a vehicle or a hobby? What are a cyclist's rights and duties? How are their claims handled? Find out more today.

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Publication of The Art of Adjusting is delayed

Chantal Roberts

Jun 30, 20211 min read

Publication of The Art of Adjusting is delayed

Unfortunately, due to technical issues, The Art of Adjusting: Writing Down the Unwritten Rules of Claims Handling is temporarily delayed.

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