Courtesy: it's not just for visiting grandma!

March 21 is National Common Courtesy Day, and this was a great time for Bill and Chantal to discuss how being courteous can help adjusters achieve their goal of settling a claim more quickly and more efficiently.

Bill and Chantal give some expert, concrete tips on what to do to be courteous. Listen here.

Here is the page Chantal posted in the chat.

Big news is that The Art of Adjusting (r) Clubhouse is moving to a new date and time: join us then on Wednesday, April 5th 6:00 pm Eastern/3:00 pm Pacific for our next room about the rumors surrounding claims, adjusters, and insurers.

We don't ever want to piss grandma off