Book Chantal Roberts For Your Next Training Event!
With a strong portfolio of varied speaking engagements,
Chantal M. Roberts, CPCU, AIC, RPA, ITP can be the perfect fit for what you’re looking for. She can incorporate your company's specifications into her training event. Training is best done in person, although discounts may be available for virtual training seminars.
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Read below to learn more about what she has to offer.
Good Faith Handling
Recommended time: 2 hours
Tailored specifically to your state, Chantal will discuss what good faith handling entails with examples of what to do and how to set the file up for success.
Coverage Questions
Recommended time: 1/2 day
Coverage questions can be intimidating. Train your adjusters how to recognize them, talk to the insured about them, and how to write a reservation of rights letter.
Claim File Notes
Recommended time: 2 hours
Knowing how to write a good claim note in the file is an art form. Chantal can help with specific examples and focus areas suggested by the managers.
What People Are Saying
As Featured In
Read Salon's article about hurricane Milton. Chantal Roberts is quoted about what insureds should do to understand what is covered after a loss.
Read Property Casulty 360's article about agri-business. Chantal Roberts is interviewed about agritainment, cannabis, and hemp crops.
Read Canvas Rebel's article about Chantal Roberts as she discusses her mission to teach everyone about insurance and claims.
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Prior Engagements
September 26, 2024: 2024 Insurance Festival - Kansas City CPCU Society Chapter meeting
Featured presenter of An Old Woman, A Shoe, and Coinsurance. Discussed what coinsurance entails, the best practices for explaining coinsurance to policyholders, the math involved in coinsurance, and strategies to ensure that policyholders receive the most money possible in the event of a loss.
September 12, 2024: Financial Poise Cannabis Law #2 (episode: avW331955)
Panel speaker with Bernard Schulte (Cannabist Company); Norman Ives (Am Wins) for “Financial Risks in the Cannabis Marketplace”. Moderator: Melissa Roeder (Sinars, Slowikowski, Tomakda). Discussed insurance coverage, claim trends, highlighted policy pitfalls in the cannabis market.
September 28, 2023: Academy of Insurance
Featured presenter concerning Living Large: Mastering Additional Living Expenses in Claims Adjusting. Discussed what additional living expense (ALE) coverage entails and why it is crucial for policyholders, the best practices and common challenges in handling ALE claims, and strategies to mitigate ALE costs while ensuring that policyholders receive necessary assistance.
February 2, 2023: Academy of Insurance
Featured presenter concerning Life’s Unfair: The Mistakes that Lead to Bad Faith Claims. Discussed what constitutes a bad faith case, how to avoid it, and how to best serve the client.
December 8, 2022: Academy of Insurance
Featured presenter concerning When You Have Reservations. Discussed best practices for writing a reservation of rights letter including what is considered to be "fairly informed."
November 10, 2022: Kansas City CPCU Society Chapter meeting
Featured presenter concerning When You Have Reservations. Discussed best practices for writing a reservation of rights letter including what is considered to be "fairly informed."
November 7, 2022: National Association of Subrogation Professionals
Co-Presenter with Nadia Moore, Ph.D., DABT, CIH, ERT, J.S. Held, LLC: Dram Shop and Social Liability. Discussed science behind and the insurance implications of drunk driving.
September 20, 2022: IRMI Transportation
Co-Presenter with Nadia Moore, Ph.D., DABT, CIH, ERT, J.S. Held, LLC: When Cannabis and Transportation Collide. Discussed science behind and the insurance implications of drugged-impaired driving.